Reference

Legal terms for your India account

Before you open your account, this page explains how 7ju handles legal access, account data, cookies and contact requests for India.

India accessData useCookie controlAccount checks
7ju Legal terms for your India account
CONTACT PATHS

Where to send legal requests

Send legal or data requests from the same email attached to your account, because that is the fastest way for us to verify ownership.

Registered email Send your request from the email on file so we can match it to the account record, verify the sender, and reply with the next step for correction, access, or closure.
Help form Use the form inside your account when you need a written trail for a legal question, a data change, or a cookie setting request. We send it to the correct team.
Security desk If you cannot reach the account email, write through the security desk and include the last successful login details you remember. That helps us confirm ownership before we touch any record.
DATA CARE

How we handle your records

We treat legal and data requests as account records, not casual chat, so each request follows a fixed path.

Data handling

We keep only the details needed to run your account, verify transactions, and answer a formal request.

Cookies

Cookie data helps us remember login state, language choice, and session safety.

Login checks

We may ask for a password reset, a one-time code, or a recent device check when your request touches account…

Record keeping

We retain account and transaction logs for the period needed to resolve disputes, meet legal duties, and detect misuse.

Change requests

If your name, contact address, or communication preference changes, send the request from the registered email and include the updated…

Contact path

For any legal or data question, use the support path linked to your account and write the subject clearly.

Questions on access and records

If you want a quick answer before you send a request, these questions cover access, data use, cookies, record keeping and contact steps. We keep the process tied to the account email or the verified channel on file, so we can protect your details while we handle the request. If local law changes, we adjust the page and the account flow to match the new rule set.

Access depends on local law and is available only where local law permits. If the rule set changes, we update the account flow and the page language to match the current position.

We keep the details needed to create, secure, and verify the account, along with transaction records and support history. That lets us answer requests, prevent misuse, and meet legal duties.

Cookies help remember login state, language choice, and session safety. They also reduce repeated checks during the same visit, while still letting you clear them through your browser controls.

Send the request from the registered email or the verified support channel on file, state the exact change, and add any document we ask for. We will confirm what can be updated.

Retention depends on the record type. We keep account and transaction logs only for as long as needed for support, dispute handling, legal duties, and misuse checks, then delete or anonymise them.

Only staff who need the data to verify your account, handle a request, or maintain security can access it. We keep access limited and log sensitive actions for internal checks.

Use the support path in your account and mention that it is a legal request in the subject line. We will check the record, verify ownership, and reply with the next step.